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Fresh milk should always be kept at 4°C. It is a very sensitive product and once the cold-chain is broken at any point in time, it turns sour and/or curdled.
However, please do not despair if you find the milk sour and/or curdled upon opening the bottle for the first time.
You can always write to us at firstname.lastname@example.org. And kindly provide us with details such as:
Once we bank in the refund, we will inform you by email. However, please bear with us as we normally process refunds, if any, on the 15th of every month.
Our Library Sample Practice
We keep samples in the factory laboratory for every batch of milk we produce. The samples are kept for at least 21 days.
Our laboratory assistants test the samples every day to check for product stability. The library samples are kept in an ideal condition whereby they are stored at 4°C and the cold-chain is never broken. This will enable us to check and compare our product stability whenever customers provide feedback.
HYBRID ALLIED DAIRY COMPANY SDN BHD (791794-T)
Head Office: A-3-07, Block A Merchant Square
No 1, Jalan Tropicana Selatan 1, PJU 3, 47410 Petaling Jaya
T +60 (03) 7885 0800 F +60 (03) 7885 0803
Factory: No. 29 & 31, Jalan Kesidang 1, RCI Park
Kawasan Industri Sg. Choh, Sg. Choh, 48200 Serendah
T +60 (03) 6099 2872 F +60 (03) 6099 2873
©2018 HYBRID ALLIED DAIRY COMPANY SDN BHD (791794-T)