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CUSTOMER CARE

Summerfield Gold

How to Store Milk

Customer Care

Fresh milk should always be kept at 4 deg C. It is a very sensitive product and once the cold-chain is broken at any point in time, it turns sour and/or curdled.

 

However, please do not despair if you find the milk sour and/or curdled upon opening the bottle for the first time.

 

You can always write to us at contact@hadc.com.my. And kindly provide us with details such as:

 

  • Proof of Purchase/Receipts, if possible
  • Product description (e.g. Full Cream 1 litre milk and bottle expiry date)
  • Location of where you purchased the product (e.g. Aeon, 1 Utama)
  • Your full bank account details (full name, name of bank and account number)

 

Once we bank in the refund, we will inform you by email. However, please bear with us as we normally process refunds, if any, on the 15th of every month.

 

Our Library Sample Practice

 

We keep samples in the factory laboratory for every batch of milk we produce. The samples are kept for at least 21 days.

 

Our laboratory assistants test the samples every day to check for product stability. The library samples are kept in an ideal condition whereby they are stored at 4 deg C and the cold-chain is never broken. This will enable us to check and compare our product stability whenever customers provide feedback.

PRODUCED BY:

HYBRID ALLIED DAIRY COMPANY SDN BHD

(Co. No. 791794-T)

 

PLANT: Lot B, Ladang Padang Hijau, PPM Kluang

Kementerian Pertanian & Industri Asas Tani

KM 15, Jalan Mersing, 86000 Kluang

Johor Darul Takzim, Malaysia

 

Tel: +603 7885 0800   Fax: +603 7885 0803